Introduction
Tsogolo Technologies respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, disclose, and protect personal information when you visit our website, contact us, request a consultation, subscribe to updates, join our talent community, apply for opportunities, or otherwise interact with us.
Scope of This Policy
This Privacy Policy applies to the website https://tsogolo.com and related online forms, communications, and digital services operated by Tsogolo Technologies.
Who We Are
Tsogolo Technologies is a South African digital solutions company that provides technology services including custom software development, cloud strategy, UI/UX design, cyber security, data engineering, automation, DevOps, field service solutions, enterprise architecture, and related digital transformation services.
Our Contact Details
Tsogolo Technologies is located at 35 Fricker Road, Illovo, Sandton, Johannesburg, Gauteng, 2196. You can contact us by email at info@tsogolo.com or visit our website at https://tsogolo.com. For privacy-related questions or requests, please contact us at info@tsogolo.com.
Personal Information We Collect
We may collect personal information when you interact with our website, complete a form, contact us, subscribe to updates, join our talent community, or apply for opportunities. The personal information we collect may include your full name, email address, mobile number, company name, city, town, country, location, LinkedIn profile URL, information about your project, business challenge, timeline, or service requirements, and any information you choose to submit through contact forms, consultation forms, careers forms, talent community forms, messages, applications, uploads, or supporting documents.
Website and Technical Information
When you visit our website, we may also collect technical information such as your IP address, browser type, device information, pages visited, website usage data, and similar information collected through cookies, Google Analytics, Google reCAPTCHA, and related technologies.
Sensitive Personal Information
We do not intentionally collect sensitive personal information through our public website, such as health information, biometric information, children’s information, criminal history, or identity numbers. Please do not submit sensitive personal information through our website unless we specifically request it.
How We Collect Personal Information
We collect personal information directly from you when you visit our website, submit a contact or consultation form, subscribe to updates, join our talent community, apply for a role or opportunity, contact us by email, use or interact with our website, or submit information through Google Forms or other online forms.
How We Use Your Personal Information
We use your personal information to respond to your enquiries, process consultation or project requests, communicate with you about our services, understand your business or technical requirements, provide support or respond to service-related requests, manage business relationships, send updates or relevant communications where permitted, process careers and talent community submissions, assess applicants for current or future opportunities, improve our website and services, analyse website performance and usage, protect our website from spam, abuse, automated submissions, and security threats, keep appropriate business records, and comply with applicable laws and regulatory requirements.
Legal Basis for Processing
We process personal information only where we have a lawful reason to do so. This may include where you have given us consent, where processing is necessary to respond to your request, where processing is necessary to provide services or take steps before entering into a business relationship, where processing is necessary for our legitimate business interests, where processing is necessary to comply with a legal obligation, or where processing is necessary to protect our website, systems, business, or users.
Website Forms
Our website uses WordPress forms to collect information submitted through contact, consultation, and related website forms. When you submit a form, we use the information you provide to respond to your enquiry, understand your request, and communicate with you about relevant services or opportunities.
Google Forms and Google Drive
Some of our forms, including careers or talent community forms, may be hosted using Google Forms. Information submitted through these forms may be stored or processed using Google services, including Google Drive. Where file uploads are enabled, Google may record information associated with the Google account used to complete or upload files through the form, such as the account name, email address, or profile photo. By submitting information through a Google-hosted form, you understand that your information may be processed through Google’s systems as well as by Tsogolo Technologies.
Careers and Talent Community Information
If you apply for a role, join our talent community, or submit career-related information, we may use your personal information to review your skills, experience, and suitability, contact you about current or future opportunities, manage recruitment and candidate communications, build and maintain a talent pipeline, and assess potential alignment with our work, values, and business needs. We may retain career and talent community information for as long as reasonably necessary for recruitment, future opportunity consideration, legal, and administrative purposes. You may request that we update or delete your career-related information by contacting info@tsogolo.com.
Updates and Marketing Communications
If you subscribe to receive updates from us, we may use your email address to send you company updates, product updates, insights, service information, or other relevant communications. You may unsubscribe from marketing communications at any time by using the unsubscribe option provided in the communication, where available, or by contacting us at info@tsogolo.com. We do not sell your personal information to third parties for marketing purposes.
Cookies, Google Analytics, and reCAPTCHA
Our website may use cookies and similar technologies to help the website function properly, improve performance, analyse website usage, and protect against spam or abuse. We use Google Analytics to understand how visitors interact with our website. This may include information such as pages visited, session duration, browser type, device type, and general usage patterns. We use Google reCAPTCHA to help protect our website forms from spam, automated submissions, and malicious activity. Google reCAPTCHA may process technical information about your device, browser, and interaction with our website. You can manage or disable cookies through your browser settings, although disabling certain cookies may affect how the website functions.
Sharing of Personal Information
We may share personal information with trusted third parties where necessary for the purposes described in this Privacy Policy. These may include website hosting providers, email and productivity service providers, Google services including Google Analytics, Google reCAPTCHA, Google Forms, and Google Drive, IT, cyber security, and technical support providers, professional advisers, service providers who help us operate our website, manage communications, or deliver services, and regulators, authorities, or other parties where required by law. We require service providers to process personal information lawfully, securely, and only for appropriate purposes. We do not sell personal information.
International Processing
Some of our service providers, including Google, may process or store information outside South Africa. Where personal information is transferred or processed outside South Africa, we take reasonable steps to ensure that appropriate safeguards are in place and that personal information is protected in line with applicable data protection requirements.
Security of Personal Information
We take reasonable technical and organisational measures to protect personal information against loss, misuse, unauthorised access, disclosure, alteration, or destruction. These measures may include secure website infrastructure, access controls, password-protected systems, limited access to personal information, use of reputable third-party platforms, security and spam-prevention tools, internal confidentiality practices, and reasonable administrative, technical, and operational safeguards. No website, email system, or online platform can be guaranteed to be completely secure, and you should take care when submitting information online.
Retention of Personal Information
We retain personal information only for as long as reasonably necessary for the purposes for which it was collected, unless a longer retention period is required or permitted by law. Contact enquiries may be retained for as long as necessary to respond and maintain business records. Client and project-related information may be retained for the duration of the business relationship and for applicable legal, accounting, or dispute-resolution periods. Newsletter subscription information may be retained until you unsubscribe or request deletion. Recruitment and talent community information may be retained for recruitment and future opportunity purposes, unless you request removal. Website analytics and technical logs may be retained according to our website, hosting, analytics, and security settings. When personal information is no longer required, we will take reasonable steps to delete it, de-identify it, or securely restrict access to it.
Your Rights
You have the right to request access to, correction of, or deletion of your personal information, subject to applicable law. You may also have the right to ask whether we hold personal information about you, request a copy of your personal information, ask us to correct or update inaccurate information, ask us to delete personal information where appropriate, object to certain processing of your personal information, withdraw consent where processing is based on consent, object to direct marketing, and lodge a complaint with the relevant data protection authority. To exercise your rights, please contact us at info@tsogolo.com. We may need to verify your identity before responding to certain requests.
Third-Party Links
Our website may contain links to third-party websites, platforms, forms, social media pages, or services. We are not responsible for the privacy practices, security, or content of third-party websites or platforms. You should review the privacy policy of any third-party service before submitting personal information to it.
Children’s Privacy
Our website and services are not directed at children, and we do not knowingly collect personal information from children through our public website. If you believe that a child has provided personal information to us, please contact us at info@tsogolo.com so that we can take appropriate steps.
Changes to This Privacy Policy
We may update this Privacy Policy from time to time to reflect changes in our website, services, technologies, legal obligations, or business operations. The latest version of this Privacy Policy will be published on this page with an updated effective date.
Contact Us
If you have any questions about this Privacy Policy or how we handle personal information, please contact Tsogolo Technologies at 35 Fricker Road, Illovo, Sandton, Johannesburg, Gauteng, 2196, or email us at info@tsogolo.com.